What should I report after a storm damages my roof?
Report active water entry, visible changes and the last time the affected area appeared intact. Take photos only from a safe location after conditions improve.
Signs to report
Walk around accessible ground only, avoiding downed lines, debris and areas below loose material. Look for displaced pieces, downspouts that have pulled away and spots where material appears to be missing. Inside, record damp locations and times without approaching unsafe ceilings or electrical hazards.
How the roof is assessed
A stain that appears after a storm can also reveal a recurring issue. Bring older photos, maintenance records and any history of dampness. Ask the roofer to document what can be observed and which parts of the assembly need closer investigation.
What to confirm in writing
If an insurer is involved, ask it directly about evidence and deadlines. Keep dated photos, documentation and any receipts together. When requesting work, ask who is responsible for permit and inspection steps for the proposed scope at your address.
Preparing the property
Compare temporary protective work and permanent repairs separately so you understand both scopes. Property access, safe weather and availability can affect assessment timing. Share the best access point and whether anybody needs to be present for entry.
From the first call to a written scope
Start by describing the concern in your own words and sharing when it started. If you know the year of the last roof work, have the record or invoice available. Mention nearby openings, equipment or renovations and share photos from a safe location. Commercial owners can speed up the first conversation by identifying the person who can approve access and explaining which areas are occupied.
Before authorizing work, ask which parts of the roof are included, which materials are proposed and how changing conditions will be handled. Request the name of the permit authority if the project requires one. A mixed roof may use different methods on different slopes, so ask where the proposal changes from one assembly to another.
01What should I report after a storm damages my roof?+
Report active water entry, visible changes and the last time the affected area appeared intact. Take photos only from a safe location after conditions improve.
02What should I report when I call about storm damage roofing?+
Walk around accessible ground only, avoiding downed lines, debris and areas below loose material. Look for displaced pieces, downspouts that have pulled away and spots where material appears to be missing. Inside, record damp locations and times without approaching unsafe ceilings or electrical hazards.
03Which details may change the assessment?+
A stain that appears after a storm can also reveal a recurring issue. Bring older photos, maintenance records and any history of dampness. Ask the roofer to document what can be observed and which parts of the assembly need closer investigation.
04What should my written scope explain?+
If an insurer is involved, ask it directly about evidence and deadlines. Keep dated photos, documentation and any receipts together. When requesting work, ask who is responsible for permit and inspection steps for the proposed scope at your address.
05How can I confirm service for my address?+
Call (305) 701-4572 with the city, ZIP code and property type. The Miami office can check coverage and scheduling for the request.