Call the office
The desk is open every day from 8 AM to 8 PM at (305) 701-4572. Say where the building is and what the roof is doing.
Emergency repair
An active leak, handled while the desk is open
When water is coming in, the job is to stop it at the opening and protect the rooms underneath. Elite Roofing Company of Miami LLC takes those calls every day from 8 AM to 8 PM. The phone is (305) 701-4572.
Miami
Request a call. Four steps. We call back between 8 AM and 8 PM from the Miami office.
What an active leak needs first
Move people and belongings away from the drip. Catch water in a bucket. If a breaker or a fixture is wet, leave it alone and cut power only if you can do that from a dry place. A roof leak and an electrical hazard are different problems, and the electrical one comes first.
The roofing step is to find the opening and cover it or repair it, depending on weather and access. On a house that may be a lifted tile and a patch in the underlayment. On a flat roof it may be a stuffed drain or a seam that opened. The person on the roof says which one it is.
Miami-Dade rain does not wait for a convenient hour, and the desk has hours. If water starts while the office is open, call (305) 701-4572. If water starts after 8 PM, protect the room and call at 8 AM. Have the address ready, and say whether the water is a drip or a stream.
A stopgap and a finished repair are different. Drying-in keeps the next band of rain out. The finished repair replaces the failed piece so the stopgap can come off. The visit tells you which of those you are buying.
Flat roofs hide the leak from the sidewalk
Parapet roofs still pond, and the stain shows up in a unit the roof does not resemble.
Say these four things when you call
The address and the city. A tower in Aventura and a house in Hialeah need different access. The ZIP code helps, and so does a gate code if the building uses one.
Where the water is inside, and when it started. One room after a hard hour of rain is a different visit from a stain that has grown all season.
The material, if you can see it from the ground: barrel tile, shingle, metal, or a flat roof you cannot see. A photo from the yard is plenty.
Whether anyone is on the roof already. Two crews on a wet roof is how people get hurt. The office will ask. The address of the company remains 2341 NW 34th St, Miami, FL 33142.
How a visit works
Emergency calls still follow the five steps. They start faster on the schedule because water is moving, and they still end with a description you can use.
A visit in those hours
A roofer looks at the slopes, the edges, the penetrations, and the drains from the places that are safe to walk.
A plain description
You hear what is visible: the material, the flashing, and any opening the rain is using. The notes stay in ordinary language.
Repair or a new roof
Repair stays in the conversation when the rest of the roof can remain. A new roof is the conversation when the deck, the underlayment, or the field of the roof is worn through.
Insurance stays with you
If you want a claim, you call your insurer. The visit describes the roof. The insurer decides the claim.
Questions about this work
What are the open hours?
Every day, 8 AM to 8 PM. That includes weekends.
Can you stop a leak the same day?
When the call comes in during open hours and the roof can be reached, the visit aims at the opening that day. Access, weather, and the building decide the hour.
Do you cover the roof or repair it?
Whichever stops the water and matches the damage. A cover is for an opening that needs parts or a dry afternoon. A repair is for a piece that can be finished on the visit.
What should I do tonight after 8 PM?
Protect people and belongings, keep away from wet electrical gear, and call at 8 AM.